Return Policy

# [Your Brand Name] Return & Refund Policy

## 1. Return Window
- **International orders**: Returns accepted within **60 days** of delivery.

## 2. Eligibility Requirements
Items must be:
- If you are not satisfied, you can get a refund.

## 3. How to Initiate a Return
1. Please contact me.: [axin_2516387@163.com/ax2516387@Gmail.com]
2. Enter your order number and email
3. Select items to return and choose reason
4. Print the pre-paid return label (domestic) or follow instructions for international returns
5. Pack items securely and ship to:
   [Your Return Address]
   [City, State, ZIP]
   [Country]

## 4. Refund Process
- Once received and inspected (typically **5–7 business days**), we will process your refund.
- Refunds issued to the **original payment method** (credit card, PayPal, etc.).
- Allow **7–15 business days** for the refund to appear in your account (varies by payment provider).
## 5. Shipping & Fees
- **Domestic returns**: Free (pre-paid label provided).
- **International returns**: Seller responsible for return shipping, customs duties, and taxes.
- No restocking fees for eligible returns.

## 6. Non-Returnable Items
- If you are not satisfied, you can get a refund.

## 7. Exchanges
Exchanges for size/color are available for eligible items. Follow the return process above and note “exchange” in your request.

## 8. Damaged or Defective Items
If you receive a damaged/defective item:
1. Contact us within **48 hours** of delivery
2. Provide clear photos/videos of the damage and packaging
3. We will arrange a free replacement or full refund, including return shipping

## 9. Contact Us
For questions:
- Email: axin_2516387@163.com   /    ax2516387@Gmail.com
- Phone: [+86 18750098508]
- Hours: Mon–Fri, 9AM–5PM [Time Zone]